Workplace Etiquette

Congratulations! You got the job! Now what? Particularly if you’ve been out of the workforce for a while, you’ll want to brush up on the basics of workplace etiquette. We’ve put together a list of tips that will make your transition into a new job easier. NDICA members can also take online courses in Soft Skills that can help throughout the hiring process and well into your new career. If you’re not already a member of NIDICA, join today.


Acclimate yourself to the company culture and practice professionalism. Arrive to work early and dress appropriately. Look tidy and clean—not sloppy—and abide by the company’s dress code. Ask questions. It’ll show that you’re interested in your new job and you’ll learn the ropes more quickly. Be flexible and go with the flow. Remember that when you’re at a work-related social event, you’re still at work. Maintain your professional demeanor and conduct yourself as if you’re in your workplace.


Never gossip about or don’t talk back to your coworkers or managers. It shows a lack of respect for your peers and superiors. Don’t discuss personal matters in public spaces and don’t bring your emotions to work. Keep a level head and a professional attitude.


Sometimes you may be involved in conflicts at work. Conflicts can be uncomfortable, but if you keep these tips for resolution in mind, you will find success:

  1. Talk with the other person. Ask them for a convenient time to speak and find a quiet, private space to talk.
  2. Focus on behavior and events, not on personalities. Instead of saying “When you do…”, say “When this happens…” When you’re talking about something that bothers you, describe a specific instance or event instead of generalizing.
  3. Listen carefully. Avoid interrupting the other person and once they finish speaking, rephrase what was said to make sure you understand it. Ask questions to clarify your understanding.
  4. Identify points of agreement and disagreement and summarize both the points where you agree and disagree. Ask questions to ensure you’re both on the same page.
  5. Prioritize the areas of conflict, develop a plan to work on them and follow through on your plan. Discuss which areas of conflict are most important to each of you. Start with the most important conflict and make a plan. Maintain a collaborative, “let’s-work-out-a-solution” attitude. Agree on a time to check back on your progress. Congratulate each other when you make progress, even if it’s just a small step.
  6. Build on your success!


Good luck with your new job! Be sure to follow these steps to success and make something positive happen every day.


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